While it may seem like something you’d read on a conspiracy theory site or even in a science fiction book, it’s true: hotels may be listening in via Amazon’s virtual assistant, Alexa. Amazon just signed a deal to outfit many Marriot & Westin hotel rooms with their Echo devices to assist travelers in their quest for the perfect vacation. But, there are mixed thoughts regarding this partnership. Some people are thrilled with the convenience of having a personal vacation concierge while others are worried about their family’s privacy. If you’re planning to stay in a hotel anytime soon, read on to get the scoop on this futuristic move!
Why do hotels want to upgrade with Alexa?
Hotels are trying to keep up with industry standards and are getting increasingly more tech-dependent, so it’s only fitting that hotels would start to implement the tech that we are using in our every day lives to make vacation stays even more magnificent. And despite some patron’s concerns about privacy, most people in the hospitality industry agree that having a virtual assistant in every hotel room would be beneficial not just for the short-term satisfaction of customers, but for the long-term goals of the hotel industry.